But what if the sales associate I asked hadn’t directed me to a talented artist? What if she messed up and there I was stranded in a department store an hour before my event looking like a clown?
Ladies, I’m not going to lie, it happens. In fact, I’ve been there myself.
As uncomfortable as this situation is, you have to act respectfully and quickly so you aren’t late for the event.
Here’s what you do:
- Give the artist instruction on a few additions or subtractions that need to be made. She can possibly fix it and create the look you want at this point.
- If you’re still unsatisfied, tell her, “you did a great job, this just isn’t me.” There really is no arguing with that.
- Now, if you were smart and set up the appointment at Shu Uemera for your lash application that comes after the makeover, you can politely ask the specialist at the SU counter to work out some of the kinks.
- Otherwise, politely purchase an item and thank her for her effort. You can also choose to say “I hope you don’t mind, but I am going over to [brand you like] to see if someone may be able to help me. Thank you.”
Of course an artist doesn’t want you to be unhappy with their work. What they want above all is for you to be happy and confident. As do you. So don’t be afraid (although it really is uncomfortable) to speak up and get what you want. You are the paying customer who needs to look her best for this special occasion! And you will :)