Well if I had seen this before I opened a bakery / cafe, I may have thought twice! I came across this while surfing google images looking for funny bakery artwork.
I had a meeting with a friend of mine today who happens to be a business consultant, and who also happens to be doing some work for me. He brought up a term that I had to laugh at called “Pop Ups.” And while we weren’t discussing the internet, these pop ups are just as annoying.
He was referring to the sometimes relentless pace at which problems can arise while operating a business. Now I’m not talking about big problems. I’m talking about the little tedious tasks that can sometimes swallow up your time like a fat mid-westerner at a hot dog eating contest.
A quick summary of my day today: We’re out of receipt paper, we need it quick…a customer just called in and wants a different cake, they’ll be here in 3o minutes…repair guys are here to fix the walk-in freezer, wouldn’t it be funny if the health inspector came today…the health inspector just got here…we ran out of lettuce, can you get some…oh, we’re out of sugar too, can you go back…the phone lines are down…there goes the internet…what!? Our credit card machine is hooked up to the internet…one of your vendors is here to yell at you…make that two vendors…can you go to Home Depot real quick…oh, you already went, can you go back? I forgot about payroll, oh well…gotta do the books, pay the bills, count the drawers, open the mail, get change and somewhere in there consume about 4oo calories for the day.
Yes, this was my day today, and this was only half of it. The point of the story is this, get an assistant! Ha ha…I’m just kidding. The truth is, all business owners will have to deal with this in one way or another. The restaurant business just happens to be one of the best at creating these problems. But there’s always problems in every business, whether it be brick and mortar or virtual. This is where delegation comes into play. If one were to focus entirely on these tedious little tasks, you would never get anything done.
Sometimes I feel so discouraged from having to deal with these problems over and over, but that’s where the strength of being an entrepreneur and a self starter comes into play. Learn from everything! And never stop fighting…running your own business is not an easy task, and it’s much harder to give effective orders than to take them.